Fees & Charges
Below are our fees and charges for existing clients who have accounts with us. If you have any questions, please contact us.
| Late Fee | A late fee will be charged if any invoice or amount payable to us is not paid by the due date. | $10.00 |
| Dishonour Fee | If you pay by cheque, credit card, debit card or direct debit, a dishonour fee will be charged if the transaction is declined by the bank. This usually occurs if you have insufficient funds in your account. | $30.00 |
| Website Reinstatement Fee | If your Website is hacked and/or in any other way substantially destroyed, we will reinstate the website to its last recorded back up for a fee. | $110.00 |
| Letter of Demand Fee | If you continue to not keep your account up to date, fall behind with payments or in any other way default on your payment plan, we will send you a letter of demand stating the amount owing plus charge you the Letter of Demand Fee. | $80.00 |
| Media Transfer Fee | If you require a copy of any artwork or digital files on a portable media device (i.e. CD/DVD or USB) we will complete the request and mail it to you for a fee. Please note: We generally do not release files to clients who are still paying for design services through a payment plan until all payments have been completed. | $30.00 |
| Consultation / Design Fee | If you require immediate consultation or design services, this is the hourly rate that you will be charged. (Billed in 15 minute blocks and subject to availability) | $136.00 |
| Programming / IT Tech Fee | If you require immediate programming or technical services, this is the hourly rate that you will be charged. (Billed in 15 minute blocks and subject to availability) | $180.00 |
Last updated on 29 Jun 2016